Mercari item arrived damaged.
Mercari is an online marketplace that allows people to buy and sell items. I recently had a bad experience with a seller on Mercari. I purchased an item on January 31st and was hoping to receive it within 3-4 business days. However, the item did not arrive until February 17th, which was almost two weeks later.
Mercari’s Help Center has all the answers you need about buying and selling on our mobile marketplace app. Browse through Mercari’s Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines. ... Damaged in Transit. For items damaged in transit, support requests must be filed within 3 ...5,107 total complaints in the last 3 years. 1,711 complaints closed in the last 12 months. View customer complaints of Mercari, Inc, BBB helps resolve disputes with the services or products a ...The two times I've bought breakable items on Mercari over the last two years, both came broken. One was a Star Wars ceramic piggyback for my niece, it came in many pieces, actually cut my finger when I reached in to examine the damage . Seller had wrapped in a pair kid's pajama bottoms and put it in a polymailer.Business, Economics, and Finance. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. Crypto
A couple hours later, it updated in Mercari and looked like I received it then, but it was actually hours earlier. If the buyer requested a return, they would've had to provide pictures in the return request right away. If they didn't, then the request wouldn't have started. Mercari will be able to see whether or not there were pictures at the ...Seller didn't package my item well and now it is damaged. I received a pop figure from a seller today. They put it in a box, and put the pop figure in a thin envelope with no other protection for the figure, or in the box such as bubble wrap. Upon opening the box, my box cutter scratched the front of the pop figure.
One of the Items arrived damaged. I bought a bundle a week ago and it arrived today. Unfortunately one of the items arrived broken and there are signs of damage to the packaging. I contacted the seller and he said he will send out a replacement via priority mail today. I said "okay" but I also told him I won't rate him yet as I will also ...
I ordered an item recently and it arrived severely damaged, and had undisclosed damage not mentioned in the listing. I mentioned it to the buyer and they insisted that it was damaged in shipment, despite it not being possible. They told me to reach out to Mercari, and that they'd reimburse both of us. In order for the seller to be paid in your scenario, you would have to cancel the return and accept the order as is. When a buyer has their return granted by Mercari, they provide the buyer with a return label to return the items, if the seller lets Mercari know that they want their items back. Once the items are returned, Mercari refunds the ...Item arrived damaged, didn't open the box until 5 days after it was delivered. ... Maybe you can make a claim with the shipping company since you think it was damaged in shipping. No reason to be livid at Mercari or a seller. Reply reply Shermeezy • I contacted Mercari about an item that was advertised as like new but did not state the ... Mercari’s Help Center has all the answers you need about buying and selling on our mobile marketplace app. Browse through Mercari’s Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines. Sold item, sent item, it got damaged in transit upon buyer receiving it. They file claim, they get refunded, I get a VERY specific email stating “your item arrived damaged, but not too damaged for it to be sent back to you.” Listing then is deleted THEN put back up and simply deactivated (yes in this order) by Mercari.
Mercari goes off of what the shipping company scans in, and shipping companies are notorious for not scanning packages. Notorious to the point you can have an item delivered and the delivery scan is the only scan through out the entire trip. Also, the seller was responsive to you, that in itself is a good sign. They could have completely ...
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The 30 days is for packages that have already been scanned. Mercari's policy is to wait 30 days from the last scan to deem it lost. In this case, when items don't even get the acceptance scan, because of bum or no tracking, buyers can cancel after 7 days of no updates on the tracking.Item arrived damaged. You must contact them through their app. There is no option for reporting a damaged item, and contact is only available by answering questions. There is no question about damaged items, you you never get to contact customer service. They apparently do not have an office in the US. I would not recommend buying through Mercari.The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Freebies i included were damaged, but the actual item is fine. Vinted has allowed the buyer to keep the item and has refunded them too, but won't compensate me? 😑 ... Oradina necklace arrived damaged, refused refundIf you can prove you purchased them with a receipt you should be able to get the warning removed. It may take a few days with it being a holiday weekend. If you do not have a receipt, it may not be removed. For some reason, receipts seem to be proof of an item's authenticity on Mercari. I am not sure what happens to the sale since you already ...Is Mercari Seller Responsible For Damaged Package? How Long Does It Take To Get Refund From Mercari? Can I Return A Mercari Item Without A Receipt? Can You …
For an item arrived damaged on arrival, or with a production defect, the seller is forced to accept the return and it cut shorts the discussion. Again - this is a strategy I use ONLY when I am sure that the issue is real, but there is no way to show it on a pic. To be honest, I did that only once, for very good reasons, for a non-fragrance item.Come today, I received both a "damaged in transit" notification, along with a notification "for a return request for damage". The buyer sent in pictures of the same kind of figure, but every piece was basically broken in half. He did not send pics of the box, or nothing really to prove it is the exact figure I sent.Shipping is a big con as well. Safe say items with free shipping so better to get sellers to use free shipping. When a seller uses free shipping they just add the cost of shipping into the listing price which equals a higher sale price for the item that mercari gets to take 12.9% of. Shipping is tax free.Luckily it happened at 9pm and cancelled within half hour with same "buyer's payment" message. However I reposted and they repurchased next day, and I waited a full day and made sure mercari wasn't gonna cancel again before shipping. Never got a response on what happened on Mercari's end though. Yikes, $350 is a lot.That box you used looks like the large flat rate box 12.25" x 12.25" x 6", a PS4's longest side is over 11" you're supposed to leave 2" for padding. If your package was overweight, they will deny on that too because it looks like the label was for 5 pounds and a PS4 is heavier than that. Mercari has multiple valid reasons to deny your insurance ...
Not sure how the box was sealed, but if it wasn't covered all the way around, that dust could actually be from another package. Worked in a backroom before and it wasn't uncommon to find glitter or broken glass in a box 5 down from the original item it came from.
Hang onto any enclosed packing slips and return labels. If the item is brought into your home as opposed to being left on your porch, inspect it for damage before you’re asked to sign off on the ...So i ordered a pretty expensive item from a seller with 0 ratings which is dumb, it was out for delivery today and got marked delivered in or at mailbox, i checked my porch the mailbox and didnt find anything what should i do i already filed and inquiry on mercari. should i go in the usps and ask?I have 383 sales and just got my first four-star review. He said I needed to improve item cleanliness, packaging, response time, and ship time. The dude sent me an offer Wednesday morning, I accepted Wednesday morning and sent him a thank-you message, and I dropped the package off Wednesday before noon. I shipped it in an unused priority …Buyer messaged me individually and told me that item was broken. I told them to report it as “damaged in transit” to Mercari. They messaged me saying they didn’t have that option but would continue looking. It has been several hours and they still haven’t filed a claim. I haven’t gotten an email or anything from Mercari that the buyer ...Stuck with a broken item. Experience. We all seem pretty aware of the point that Mercari has a habit of automatically refunding the buyer and not asking for a return of the item. I'm on the other end of that now. I recently purchased a game that was described in good condition and seller states they have no issues with it.So I bought an item on mercari and was sent the wrong item. So I started a return, problem is I'm away for a while but I have someone who can do it for me. They get it to the post office but was refused service because of the label, huh weird. Mercari apologized and sent another, same issue. And tried one more time with the same problem.Mercari is your marketplace. It's the perfect place to declutter and discover items that are uniquely you. Say 'goodbye' to your old go-tos and 'hello' to one-of-a-kind treasures.
The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... ADMIN MOD Package Arrived Damaged . SHIPPING So, pretty much I ordered an gaming console from a seller on Mercari & they shipped via UPS. When the package arrived it was damaged badly and to make things worse seller didn't put any padding ...
If a product arrives damaged or defective, we offer returns and compensation. Eligible items include unintentionally purchased counterfeit goods, items with a defect or …
Is Mercari Seller Responsible For Damaged Package? How Long Does It Take To Get Refund From Mercari? Can I Return A Mercari Item Without A Receipt? Can You …If the item is under $15, Mercari will refund buyer and pay you so they don't need to waste money getting label. If you have too many of these issue they'll eventually close your account since it's a money risk for them. ... r/Mercari • Dealing with a damaged item. OMG! ... r/Mercari • Item arrived broken and this is the response from ...An anime figure I bought arrived with the head snapped off. The seller communicated that he made sure it was in perfect condition before shipping. ... Buyer purposely damaged an item to return ... The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In honor of imnotlegolas for starting this ...Posted by u/Alchemical_Fae - 10 votes and 7 commentsWe would like to show you a description here but the site won't allow us.I don't use Mercari but I assume it's like Poshmark in that when you get the item back you can open up your own case for the item returned damaged. Hopefully you'll also get your money back. ETA: You'll likely have to take pictures of the damage on the item, compared to your pictures in your original picture, side by side to show the difference.makingchanges21. MOD. Seller: Damaged item claim. SELLING. I tissue wrapped a boxed beer stein and placed lots bubble wrap around it in the shipping box. Customer received it 2 days later and stated it was damaged. Mercari notified me that they will review the customer’s photos and determine whether or not I’ll be compensated.66K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In…I've bought several items on Mercari that have arrived broken. One was literally a glass item wrapped in that brown parcel paper — by some miracle, that seller got her funds. Another seller sent me 2 delicate ceramic candle holders and one arrived broken.If a product arrives damaged or defective, we offer returns and compensation. Eligible items include unintentionally purchased counterfeit goods, items with a defect or …
Online auction websites for buying and selling secondhand items came with their own problems, including difficult listing procedures and long bidding times. On ... To protect the marketplace, frequent cancelations may impact your selling privileges. If a seller cancels a transaction after the purchase has been initiated but before the transaction is completed, Mercari reserves the right to charge a cancelation fee of 5% of the item price (maximum of $25) to cover the cost of transaction fees and/or ... One of the Items arrived damaged. I bought a bundle a week ago and it arrived today. Unfortunately one of the items arrived broken and there are signs of damage to the packaging. I contacted the seller and he said he will send out a replacement via priority mail today. I said "okay" but I also told him I won't rate him yet as I will also ...Instagram:https://instagram. verdana la vernelvhn obgyn fogelsvilleconsole rust camera codeslolla ga Seller Protections: Sellers have 24 hours upon receiving a returned item to report any inconsistencies or damage to Mercari, strengthening safeguards against ... five point star hand signdefiance bmv phone number Shipping Question. This is my first time as a seller that an item arrived damaged-I sold the buyer a mermaid doll and though I wrapped it in plenty of bubble wrap it arrived with the … ipsy may glam bag 2023 Shipping Protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari Now. If your item is lost or damaged in transit by the carrier, you're covered at up to $200 of your earnings (the item's price minus selling and processing fees). As long as you follow this:r/Mercari • 3 mo. ago. by Mysterious_Rich6401. HELP! Buyer damaged item and wants refund. I recently sold a bundle of massage cushions to a buyer on Mercari. The buyer claims they received the item damaged and that it was damaged during shipment. The buyer sent a picture of the box and showed a knife mark going through the box and also one of ...